Datman - Account Verification Process

Datman - Account Verification Process


Why is Client Account Verification Mandatory? 

Datman Account Verification Is Mandatory because we are a financial organization. As per Anti-Money laundering regulations, we are required to run KYB and KYC checks on all our clients. This means we need proof of the contract holder’s IDs and his business and banking details. 

Clients are required to upload their KYB and KYC documents in order to withdraw the funds. The documents are then verified by Datman’s QC team. If the documents are not correct an automated email is sent to the clients with the exact requirements for their respective businesses. 




Required Documents. 

Please note that the required documents need to be uploaded to the online Datman account. 

To upload the documents, Clients have to log in to their Datman account at 
portal.datmancrm.com. If they see the below alert on their accounts then they have to upload the required documents to their profiles.

NOTE : (Screenshots from Mobile/Computer are not accepted, Only complete Picture of the Document is accepted) 


For Limited Companies 
1. Valid Passport/Driving License 
2. Business Bank Document - Bank Statement/void cheque or welcome Letter from the Bank (Bank account has to be under the Ltd company’s name) no more than 3 months old. 

For Sole Traders 
1. Valid Passport/Driving License 
2. Business Bank Document - Bank Statement/void cheque or welcome Letter from the Bank no more than 3 months old 
3. Utility Bill at the trading address no more the 3 months old (Energy, Gas, Water, Landline Bill or Council Tax) 


Step 1







Step 2







Step 3







Step 4






Step 5





Step 6









    Chat Operational Hours

    UK & Ireland : 5:30AM to 5PM (GMT) 
    Australia & New Zealand : 2:30PM to 00:30AM (AEST)
    USA: 00:30AM to 10:30AM (EST)

      • Related Articles

      • Datman - My food was not delivered

        Datman Refund - My food was not delivered If you have placed an online order and your order was not delivered,  Kindly Email us the below details at info@datman.je * Name on the Order * Value of the Transaction (Order Amount) * Date of the Order  * ...
      • Datman - How do I get a refund?

        Datman Refund/takeaway.je If you paid online and require a refund and you're unable to contact the takeaway please contact us at info@datman.je Kindly send us the transaction details over Email with the following details :- * Name on the Order * ...
      • Datman - How do I complete onboard merchant?

        How do I complete onboard merchant? To complete the onboard merchant you have to enter the following details in the onboard merchant/ merchant Pending tab, once you verify your email address.   Required Information: Business Name and Address Personal ...
      • takeaway.je shows on my statement and I don't recognise it.

        We at Datman Ltd process online and over the phone payments for takeaways and Restaurants throughout the UK. If you would like to get more information, kindly send us the below details over Email at info@datman.je with the following details :- * Name ...
      • How do I get a refund?

        If you paid online and require a refund and you're unable to contact the takeaway please contact us at info@datman.je Kindly send us the transaction details over Email with the following details :- * Name on the Order * Value of the Transaction ...