Datman | Help Center | Merchant Payment services UK


      



      • Popular Articles

      • takeaway.je shows on my statement and I don't recognise it.

        If you see "takeaway.je" or "My Pay Limited" on your statement and don't recognize it, here's what you need to know: We at Datman process online and over the phone payments for takeaways and Restaurants throughout the UK. If you would like to get ...
      • Datman - How do I get a refund?

        If you paid online and require a refund and you're unable to contact the takeaway please submit the refund request Click here to raise a refund request NOTE : We will contact the takeaway on your behalf to get your refund processed. Once the takeaway ...
      • Datman - My food was not delivered

        If you have placed an online order and your order was not delivered, Kindly Email us the below details at info@datman.je * Name on the Order * Value of the Transaction (Order Amount) * Date of the Order * Last 4 Digit of the card that was charged * ...
      • Datman - Account Verification Process

        Why is Client Account Verification Mandatory?  Datman Account Verification Is Mandatory because we are a financial organization. As per Anti-Money laundering regulations, we are required to run KYB and KYC checks on all our clients. This means we ...
      • Datman - What is a Chargeback?

        A chargeback is a transaction reversal meant to serve as a form of consumer protection from fraudulent activity committed by both merchants and individuals.  Whenever a cardholder reports a payment as fraudulent the bank automatically withdraws the ...

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