Datman Support



      



      • Popular Articles

      • Datman - How do I get a refund?

        Datman Refund/takeaway.je If you paid online and require a refund and you're unable to contact the takeaway please contact us at info@datman.je Kindly send us the transaction details over Email with the following details :- * Name on the Order * ...
      • Datman - My food was not delivered

        If you have placed an online order and your order was not delivered,  Kindly Email us the below details at info@datman.je * Name on the Order * Value of the Transaction (Order Amount) * Date of the Order  * Last 4 Digit of the card that was charged * ...
      • takeaway.je shows on my statement and I don't recognise it.

        We at Datman Ltd process online and over the phone payments for takeaways and Restaurants throughout the UK. If you would like to get more information, kindly send us the below details over Email at info@datman.je with the following details :- * Name ...
      • Datman - What is a Chargeback?

        A chargeback is a transaction reversal meant to serve as a form of consumer protection from fraudulent activity committed by both merchants and individuals.  Whenever a cardholder reports a payment as fraudulent the bank automatically withdraws the ...
      • Datman - Account Verification Process

        Why is Client Account Verification Mandatory?  Datman Account Verification Is Mandatory because we are a financial organization. As per Anti-Money laundering regulations, we are required to run KYB and KYC checks on all our clients. This means we ...

      Chat Operational Hours

      • UK & Ireland : 5:30AM to 5PM (GMT) 
      • Australia : 9:30AM to 02:30AM (AEST)
      • New Zealand : 11:30AM to 04:30AM (NZST)