Datman | Help Center | Merchant Payment services UK


      



      • Popular Articles

      • takeaway.je shows on my statement and I don't recognise it.

        We at Datman Ltd process online and over the phone payments for takeaways and Restaurants throughout the UK. If you would like to get more information, kindly send us the below details over Email at info@datman.je with the following details :- * Name ...
      • Datman - How do I get a refund?

        If you paid online and require a refund and you're unable to contact the takeaway please submit the refund request Click here to raise a refund request NOTE :  We will contact the takeaway on your behalf to get your refund processed. Once the ...
      • Datman - My food was not delivered

        If you have placed an online order and your order was not delivered,  Kindly Email us the below details at info@datman.je * Name on the Order * Value of the Transaction (Order Amount) * Date of the Order  * Last 4 Digit of the card that was charged * ...
      • Datman - Account Verification Process

        Why is Client Account Verification Mandatory?  Datman Account Verification Is Mandatory because we are a financial organization. As per Anti-Money laundering regulations, we are required to run KYB and KYC checks on all our clients. This means we ...
      • Datman - What is a Chargeback?

        A chargeback is a transaction reversal meant to serve as a form of consumer protection from fraudulent activity committed by both merchants and individuals.  Whenever a cardholder reports a payment as fraudulent the bank automatically withdraws the ...

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